FAQ

About Wunderbit

Wunderbit is one of the world pioneers in licensed cryptocurrency trading. We are an accredited and regulated financial institution that allows its clients to buy and sell Bitcoin safely and securely.

Established in Estonia in 2018, Wunderbit is run by a passionate team of experts from the fields of finance, trading, anti-money-laundering, and software development.

You can acquaint yourself with our certificates, licenses, and accreditations here.

How do I get started with Wunderbit?

All you need to sign up for a Wunderbit account is to provide a valid email address and create a password. After creating your account, you will need to go through a short verification procedure to confirm your identity. Once you are verified, you will be able to start trading immediately.

If you will want to expand your trade limits in the future, you will be able to do that by going through additional levels of verification.

Wunderbit only asks for, stores, and uses data which is strictly necessary to provide you with its service and to comply with applicable laws and regulations

What is Bitcoin?

Often called ‘the future of money’, Bitcoin is the world’s most popular and widely-recognized digital currency. Unlike traditional currencies, Bitcoin is not controlled by any government or central bank. Instead, Bitcoin runs on a decentralized, peer-to-peer system secured through advanced cryptography. 

While traditional currencies are inflationary and are designed to depreciate in value over time, Bitcoin is a deflationary currency with an eventual supply limit of 21,000,000 coins. This lack of designed inflation makes Bitcoin a good option for storing wealth.

What is Blockchain?

The blockchain is an innovative technology that serves as the backbone of Bitcoin. At its simplest, the blockchain can be explained as a multifaceted, digital record-keeping system that secures, verifies, and stores data on all Bitcoin transactions. The blockchain is not stored on any central server, but is instead distributed through a decentralized, peer-to-peer system. Bitcoin’s blockchain is completely open and transparent, which helps ensure its security and protect users from fraud.

How to buy Bitcoin?

In order to buy Bitcoin, you have to register a Wunderbit account and go through the verification procedure. Once you are verified, you will be able to buy and sell Bitcoin using several payment methods.

How to sell Bitcoin?

In order to sell Bitcoin, you have to register a Wunderbit account and go through the verification procedure. Once you are verified, you will be able to buy and sell Bitcoin using various means of payment.

Is it possible to buy Bitcoin without verification?

Wunderbit is an accredited financial institution that complies with all the rules and regulations governing the cryptocurrency sector. In order to meet legislative requirements and provide our clients with a safe and reliable service, we cannot offer users to buy or sell Bitcoin anonymously. 

Our registration process is quick and simple. We only ask for and store the bare minimum of user data necessary to ensure our service. Wunderbit is GDPR compliant, ensures top-grade data security, and will never disclose your data to any third party without your express consent.

To find out which documents are required for specific levels of verification, please consult the dedicated section of our website.

How to get verified?

Once you have registered a Wunderbit account and confirmed your email, you will be able to gain Level 1 authentication by:

  • providing your full name and address;
  • uploading a high quality scan of a personal identity document;
  • uploading a high quality photo of yourself holding the same document.

In order to gain Level 2 authentication, you will need to:

  • upload a high quality photo of your bank account statement in which your name, surname, the name of the bank, and your account number are clearly visible;
  • upload a high quality photo of yourself holding the same bank statement.

Please not that we only ask for and store the bare minimum of user data necessary to ensure our service. Wunderbit is GDPR compliant, ensures top-grade data security, and will never disclose your data to any third party without your express consent.

What are the limits?

Your transaction limits and available means of payment depend on the verification level of your account:

Level Requirements Payment methods Minimum amount Limits
1 Personal info
Address
Personal identity
Payment Card 200EUR daily: 500EUR
monthly: 5000EUR
    Skrill 200EUR daily: 500EUR
monthly: 5000EUR
2 Bank statement
Proof of address
Payment Card 200EUR daily: 500EUR
monthly: 15000EUR
    Skrill 200EUR daily: 500EUR
monthly: 15000EUR
    Bank transfer 500EUR daily: 15000EUR
monthly: 15000EUR

You can check your current limits here.

What are the fees?

The fees and commissions differ depending on the type of transaction. They made include a:

  • bank transfer fee;
  • debit/credit card processing fee;
  • Bitcoin transaction fee;
  • Wunderbit’s commission.
What is the Bitcoin price at Wunderbit?

The price of Bitcoin at Wunderbit is equivalent to the price of Bitcoin on the largest cryptocurrency exchanges. Unlike many of our competitors, who attempt to hide their fees in manipulated exchange rates, we at Wunderbit are open and transparent about the commissions we charge. 

You can check the current Bitcoin price in your Dashboard

Is it possible to open a corporate account at Wunderbit?

Unfortunately, we do not allow for the registration of corporate accounts at this moment.

Which countries are supported?

Wunderbit supports all countries except:

 

Afghanistan
Angola
Bahamas
Barbados
Benin
Bonaire
Botswana
Burkina Faso
Burundi
Cape Verde
Central African Republic
Chad
Comoros
Congo (Republic)
Crimea
Cuba
Democratic People's Republic of Korea (DPRK)
Djibouti
Equatorial Guinea
Eritrea
Ethiopia
Faroe Islands
French Polynesia
Gabon
Gambia
Ghana
Greenland
Grenada
Guadeloupe
Guinea
Guinea-Bissau
Guyana
Iran
Iraq
Japan
Kazakhstan
Kyrgyzstan
Lao People's Democratic Republic
Liberia
Libya
Macao
Madagascar
Malawi
Mali
Martinique
Mauritania
Mongolia
Montserrat
Myanmar
Namibia
Nauru
New Caledonia
Niger
Niue
Norfolk Island
North Korea
North Sudan
Pakistan
Palau
Papua New Guinea
Puerto Rico
Reunion
Saint Barthelemy
Saint Kitts and Nevis
Saint Martin
Samoa
Serbia
Sierra Leone
Sint Maarten
Sri Lanka
Sudan (North and South)
Suriname
Syria
Syrian Arab Republic
Tajikistan
Timor-Leste
Togo
Trinidad and Tobago
Tunisia
Turkmenistan
United States
Uzbekistan
Western Sahara
Yemen